Privacy Policy

LicenseVault is the data controller for personal data collected through this website. This policy explains what we collect, why, and what your rights are under the EU General Data Protection Regulation (GDPR).

What we collect

• Order data: email address, billing name, country, the products you bought, the IP used at checkout (fraud prevention).
• Payment data: processed by our payment partner. We never see or store your card number.
• Support data: any information you include in support emails.
• Analytics: aggregate, cookie-less page analytics with no cross-site tracking.

Why we collect it

Legal basis under GDPR Art. 6: (a) performance of the sales contract (order + delivery + support), (b) compliance with EU tax law (invoicing, retention), (c) legitimate interest in fraud prevention.

Retention

Order records are kept for 10 years to comply with EU accounting and tax retention laws. Support tickets are deleted 24 months after resolution. Analytics data is aggregated daily and the raw events discarded after 30 days.

Your rights

You can request access, rectification, deletion or export of your personal data at any time by emailing privacy@licensevault.net. We reply within 30 days. You also have the right to lodge a complaint with your national data protection authority.

Third parties

We share data only with: our payment processor, our email delivery provider, and Microsoft (where strictly required for license activation support). We never sell personal data and never share it with advertisers.

Cookies

We use one essential cookie to remember the contents of your cart. No advertising, retargeting or third-party cookies are set.

Contact

privacy@licensevault.net — last updated 1 January 2026.