استكشاف أخطاء التفعيل

تشخيص التفعيل في 30 ثانية

1. Confirm date, time and timezone are correct (fixes 0x80072F8F).
2. Confirm the installed edition matches the key (fixes 0xC004C003).
3. Open elevated CMD or PowerShell and run: slmgr /ipk YOUR-KEY-HERE
4. Then: slmgr /ato
5. If you see "Product activated successfully", you're done.

الأخطاء الشائعة بلغة واضحة

رسالة "منتج غير مرخَّص" في Office

Caused by Office trying to validate against a residual Microsoft 365 trial license. Fix:

1. Settings → Apps → uninstall every Office entry.
2. Reboot.
3. Run the Microsoft Support and Recovery Assistant (SaRA) "Office uninstaller".
4. Reinstall the perpetual Office build we emailed you.
5. Open Word → File → Account → Activate Product → paste your key.

لا يزال يفشل؟

أرسل لنا رمز الخطأ (أو لقطة شاشة) ورقم طلبك — سنُرسل مفاتيح بديلة خلال ساعة بموجب ضمان مدى الحياة. هل تحتاج مساعدة في التثبيت؟ راجع /help/installation.

الأسئلة الشائعة

ماذا يعني خطأ التفعيل 0xC004C003؟

The Microsoft activation server has refused the key. 90% of the time this means the key was meant for a different edition (e.g. a Pro key on a Home install). Confirm the edition in Settings → System → About and re-run setup if needed; otherwise email support for a replacement.

ماذا يعني 0x80072F8F؟

TLS handshake to activation.sls.microsoft.com failed — almost always a clock/date issue. Set the correct date, time and timezone, then retry activation.

ماذا يعني 0xC004F074 (KMS)؟

Your machine is trying to reach a Key Management Service that isn't there. We sell MAK/retail keys, not KMS. Run slmgr /ipk <your key> then slmgr /ato to switch off KMS and activate directly.

لماذا تعرض Office رسالة 'منتج غير مرخَّص' بعد التفعيل؟

Usually a leftover Office 365 trial. Uninstall all Office versions, reboot, run the Microsoft Support and Recovery Assistant 'Office uninstaller', reinstall the perpetual Office, then activate.